Patient Page

Patient

Making Patients Healthier — And Happier.

Patients are the heart of your practice. Your continued growth relies on their continued satisfaction with the quality of care and service your staff delivers. MD Synergy provides your practice and its people with the tools to improve the patient experience and differentiate your practice, with increased convenience, faster service and more responsive care.

Patient Benefits

Decrease Administration.

MD Synergy gives your patients the option to schedule and check in for appointments online, from the convenience and privacy of their own homes. Through a secure portal, patients can view recent labs, pay outstanding balances, and view their medical chart – all without tying up your staff in even more administration.

Improve Access To Patient Information.

Don't make your patients wait for the information they want and need. With PRO Solutions, all patient records are electronically captured and centralized in one system. From anywhere and at any time, physicians and patients alike can access medical records and share it with colleagues, hospitals, labs and pharmacies.

Accommodate Patient Requests Faster.

Any medical record or document, even if it doesn't originate from PRO Solutions, can be faxed or emailed with point-and-click speed. Powerfully simple document management tools allow you to send multiple records as one or multiple e-mail or faxes. Transcribed reports are available within 24 hours, with your electronic signature and letterhead awaiting your distribution.

Increase Accuracy.

By allowing physicians and staff to capture patient information right at the point of care, PRO Solution reduces errors in diagnosis that lead to faulty billing and frustrated patients.

Speed Up Check-In.

Through a secure portal, patients complete their registration and patient information prior to their appointment and verify real-time insurance eligibility. Upon arrival, the patient tracker manages the logistics to ensure patients spend less time in the waiting room rather than the exam room.

Stay Connected To Your Patients.

Automated recalls, reminders and follow-up communications provide important touch points with your patients long after they've left the examining table, encouraging them to return to your practice for the services they need to stay healthy.

Automate Confirmations.

With PRO Solutions, your patients are reminded of their appointments based on a message and advance notice of your preference. The automated message can be said in any language, and responses display in your schedule almost immediately. Appointment confirmations can also be sent by e-mail with personalized content to notify patients of what to bring with them for their appointment.