Telemedicine

Telemedicine, Built Into the Chart.

A seamless, integrated telemedicine solution that connects you with patients over high-quality, HIPAA-secured video calls, without ever leaving the chart. Patients receive an automatic link with their appointment confirmation, making virtual care as easy as in-person appointments.

Powered by Zoom HIPAA-secured Inside the patient chart
Althea Smart EHR
25 Years
Serving Telemedicine Nationwide
99%
Client Retention Rate
WHY PHYSICIANS CHOOSE ALTHEA TELEMEDICINE

Virtual care, as simple as an in-person visit.

Take your practice to the next level with a telemedicine experience designed around how you actually see patients, every visit, every time.

Reliability

Powered by Zoom, Althea Smart EHR’s telemedicine delivers the video quality and connection reliability you expect in today’s fast-paced healthcare environment.

Single Screen

Say goodbye to fragmented experiences, conduct every telemedicine call directly within the patient’s chart. Notes, medications, labs, and orders all stay in view during the visit.

Automated Meeting Link

No need to manually share links, patients receive their meeting link automatically with their appointment confirmation, so joining a visit is as simple as tapping a text.

HOW IT WORKS

From appointment to signed note.
In four steps.

Althea Smart EHR telemedicine works the way your practice already works, appointments, reminders, visits, and charts, all in one flow.

1
Book

Schedule the visit as a telemedicine appointment type in MD Synergy, same workflow as any in-office visit.

2
Auto-Send Link

Patient receives their meeting link automatically with the appointment confirmation via SMS, no staff follow-up.

3
One-Tap Join

Patient taps the link and joins directly in Safari, Chrome, or Edge, no app install, no account, no download.

4
HD Visit

Provider joins from the appointment. Visit runs inside the chart, notes, orders, and prescriptions happen in real time.

LIVE DEMO

See the transformation.

A scheduled appointment goes in. A secured, documented video visit comes out, inside the patient chart.

Encounter, J. Morales · 47F · Telemedicine Follow-Up
Visit active · Duration: 12:04
Patient Joined in 8s
Appointment
Scheduled Apr 16 · 2:00 PM · Telemedicine Follow-Up with Dr. Chen
Auto-Sent Meeting link delivered via SMS, 24 hours before the visit
Reminder Second reminder sent 1 hour before the visit, patient confirmed
Pre-Visit Tech check passed: Camera ✓ · Mic ✓ · Connection: Strong
Secured Video Visit
LIVE HD video visit in progress · Patient joined.
CHART Video open inside the chart, HPI, meds, labs, and orders visible.
SEC End-to-end encrypted · HIPAA-secured · Zoom-powered infrastructure.
POST Visit notes, Rx, and follow-up scheduled, all before patient leaves the call.

Duration: 12:04 · Quality: HD · Drops: 0

Visit Complete
Certified & Recognized

Independently Rated. Federally Certified.
Physician Approved.

Rated & Reviewed by Peers
Certified & Compliant
See Why Physicians Choose Althea Smart EHR
FREQUENTLY ASKED QUESTIONS

Althea Smart EHR Telemedicine

The essentials, clinical, technical, and compliance, answered briefly.

How It Works
How does a telemedicine visit actually happen in Althea Smart EHR?

Schedule the appointment as a telemedicine visit on the Althea Smart EHR calendar. The patient receives a secure meeting link automatically with their appointment confirmation. They tap the link to join directly in a browser. You join from the appointment on your schedule, the visit runs inside the patient chart.

Patient Experience
Do patients need to download an app or create an account?

No. Patients join the visit in Safari, Chrome, Firefox, or Edge, desktop or mobile, with one tap on the meeting link. No app install, no account creation, no plug-in. This is one of the top reasons practices switch to Althea Smart EHR for telemedicine.

Clinical Workflow
Can I chart, prescribe, and order labs during the visit?

Yes. Because the visit runs inside the chart, you have full access to notes, medications, labs, imaging, and orders alongside the video. Document the encounter, send an e-prescription, order a test, and book the follow-up without switching windows or apps.

Video Quality
What about video and audio quality?

Althea Smart EHR telemedicine is powered by Zoom, the same infrastructure used by hospitals and enterprises. Adaptive bitrate automatically scales to the patient’s connection quality so the call stays stable even on a weaker network.

Privacy & HIPAA
Is the telemedicine session HIPAA-compliant?

Yes, fully HIPAA-compliant. Audio and video are end-to-end encrypted in transit. MD Synergy signs a BAA with every practice, and all infrastructure is designed for healthcare, no recording retained unless the practice explicitly chooses to save one.

Multi-Participant
Can family members, translators, or caregivers join the visit?

Yes. Add additional participants with a second one-tap link, ideal for pediatric, geriatric, and complex-care encounters where a family member or translator needs to be present.

Devices
What devices does the provider use?

Althea Smart EHR telemedicine runs natively on iPhone, iPad, Mac, and any modern web browser. You can take a visit from the desk, the exam room, or on the move, same experience, same chart, same Althea Smart EHR.

See virtual visits inside the chart.

A 15-minute live demo is the fastest way to see Althea Smart EHR telemedicine in action with your own workflow.

Schedule Your Free Demo