Hosted on Microsoft Azure in the continental United States, with TLS 1.2+ encryption, AES-256 at rest, and contractual bans on AI training with your data. Access Althea Smart EHR from any iPhone, iPad, Mac, or PC, with the security posture today’s AI-powered workflows demand.
Stop paying for hardware that ages out in three years. Stop scheduling weekends around upgrade windows. Stop worrying whether last night’s backup actually ran. Althea Smart EHR runs on cloud infrastructure built for healthcare, so your practice runs on a laptop and an iPhone.
New features, security patches, and the latest ICD-10/CPT code sets deploy automatically with zero downtime. The native iOS app pulls updates from the App Store, you always run the latest version at no extra cost.
On vacation, at home, or working over the weekend, your practice is always one tap away on iPhone, iPad, Mac, or PC. Same data, same workflows, every device, no VPN, no remote-desktop hassle.
Hosted on Microsoft Azure in the continental United States, with AES-256 encryption at rest, TLS 1.2+ in transit, multi-region redundancy, and full HIPAA compliance with a BAA on every account. Your data is protected by infrastructure most hospitals can’t match.
Althea Smart EHR is hosted on Microsoft Azure in the continental United States. Because the platform also powers AI features, our cloud architecture is built around four non-negotiable pillars, each one verified, audited, and contractually enforced.
All vendors maintain TLS 1.2+ in transit, AES-256 at rest, and detailed audit logs on every read, write, and access event.
Strict bans on using identifiable or de-identified data, including voiceprints and call transcripts, to train or improve any AI model.
Any third-party AI LLMs, including OpenAI and Anthropic, are configured with zero data retention. Your data is processed and discarded.
All data is processed and stored exclusively within the continental United States on Microsoft Azure. No offshore processing, ever.
Same Tuesday morning. Same patient panel. Two very different experiences, depending on whether you run your EHR in a closet or in the cloud.
On-Premises Server The essentials, infrastructure, security, and operations, answered briefly.
Cloud-hosted means Althea Smart EHR runs entirely on MD Synergy’s secure cloud infrastructure, not on a server in your office closet. There is nothing to install, nothing to patch, nothing to back up. You log in from any device with an internet connection, your data is always current, always backed up, and always available. No IT consultant required.
Patient data is hosted on Microsoft Azure in the continental United States, with multi-region redundancy and AES-256 encryption at rest. All connections are encrypted in transit with TLS 1.2+.
Anything with a modern browser or the native iOS/iPadOS app, iPhone, iPad, Mac, Windows PC, or Chromebook. Workflows are optimized for each form factor: mobile for on-the-go access, iPad for chartside documentation, desktop for billing and reporting. The same data is live across every device.
Updates are continuous and free. New features and security patches deploy in the background with zero downtime, no maintenance windows, no reboots, no “upgrade weekend.” The native iOS app pulls updates from the App Store automatically. Practices always run the latest version with the newest features and the most current code sets.
No. Identifiable and de-identified data, including voiceprints and call transcripts, are contractually banned from being used to train or improve any AI model, ours or a vendor’s. Where we use third-party LLMs (such as OpenAI or Anthropic) for AI features, those vendors are configured with zero data retention. Your data is processed and discarded.
Althea Smart EHR is backed by a 99.99% uptime SLA, less than 53 minutes of downtime per year. Multi-region failover means a single data center event does not interrupt your practice. A real-time status page is available at all times, and support is reachable 24/7 for any production issue.
Yes. Practices can download CCDA files for clinical records at any time, directly from the platform, no request needed. Patient demographic exports in CSV format are available on request from MD Synergy. Your data is yours, and the standard formats mean it travels cleanly into any other certified EHR if you ever decide to leave.
No. There are no on-site servers, no backup tapes, no UPS units, no air-conditioning bills for a server closet, and no IT consultants to maintain any of it. The only on-site hardware you need is the iPhones, iPads, and computers your team already uses. Backups, patches, monitoring, and disaster recovery are all handled by MD Synergy.
A 15-minute live demo is the fastest way to see Althea Smart EHR Cloud in action with your own workflows.
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