Cloud Hosted EHR

Healthcare-grade cloud.
Built for the AI era.

Hosted on Microsoft Azure in the continental United States, with TLS 1.2+ encryption, AES-256 at rest, and contractual bans on AI training with your data. Access Althea Smart EHR from any iPhone, iPad, Mac, or PC, with the security posture today’s AI-powered workflows demand.

99.99% uptime SLA HIPAA-compliant, BAA included Free continuous updates
Althea Smart EHR
25 Years
Serving Cloud Hosted Nationwide
99%
Client Retention Rate
WHY PRACTICES CHOOSE ALTHEA CLOUD

The end of server closets.

Stop paying for hardware that ages out in three years. Stop scheduling weekends around upgrade windows. Stop worrying whether last night’s backup actually ran. Althea Smart EHR runs on cloud infrastructure built for healthcare, so your practice runs on a laptop and an iPhone.

Free Continuous Updates

New features, security patches, and the latest ICD-10/CPT code sets deploy automatically with zero downtime. The native iOS app pulls updates from the App Store, you always run the latest version at no extra cost.

Anytime, Anywhere

On vacation, at home, or working over the weekend, your practice is always one tap away on iPhone, iPad, Mac, or PC. Same data, same workflows, every device, no VPN, no remote-desktop hassle.

Safe & Secure

Hosted on Microsoft Azure in the continental United States, with AES-256 encryption at rest, TLS 1.2+ in transit, multi-region redundancy, and full HIPAA compliance with a BAA on every account. Your data is protected by infrastructure most hospitals can’t match.

HOW IT WORKS

Built on Azure in the USA.
Engineered for healthcare AI.

Althea Smart EHR is hosted on Microsoft Azure in the continental United States. Because the platform also powers AI features, our cloud architecture is built around four non-negotiable pillars, each one verified, audited, and contractually enforced.

1
API & Data Security

All vendors maintain TLS 1.2+ in transit, AES-256 at rest, and detailed audit logs on every read, write, and access event.

2
No AI Training on Your Data

Strict bans on using identifiable or de-identified data, including voiceprints and call transcripts, to train or improve any AI model.

3
Subprocessor Controls

Any third-party AI LLMs, including OpenAI and Anthropic, are configured with zero data retention. Your data is processed and discarded.

4
USA Data Residency

All data is processed and stored exclusively within the continental United States on Microsoft Azure. No offshore processing, ever.

LIVE DEMO

See the difference.

Same Tuesday morning. Same patient panel. Two very different experiences, depending on whether you run your EHR in a closet or in the cloud.

A typical morning · 8:02a Tuesday · First patient at 8:30a
Same practice, same staff, two infrastructure paths
Side by Side
On-Premises Server
8:02a Front desk: “Server’s acting up again, Sarah, can you reboot it?” The MA crawls under the desk, hits the power button, and waits.
8:14a Server’s back. Last night’s update half-installed. Schedule won’t load. Phone the IT consultant, $180/hr, ETA 45 minutes.
8:30a First patient is in the lobby. Front desk is on paper. The dictation app crashes when network blips because providers are tunneling in over a flaky VPN.
End of Day Backup tape didn’t finish. Schedule a maintenance window for Saturday. UPS battery needs replacing.
Althea Cloud, Same Morning
8:02a Front desk opens the PC, signs into the web app. Schedule loads in under a second. Patient kiosk is already syncing self check-ins from 7:55a.
8:14a Provider arrives, opens iPad in Room 2. Last night’s update applied silently overnight, new ICD-10 codes already live. No reboots.
8:30a First patient seen on time. Provider charts on iPad, message to MA on iPhone, billing finishes the claim on the PC, all live, all synced.
End of Day Nothing to back up, nothing to patch, nothing to reboot. Multi-region replication ran 14,400 times today.
Certified & Recognized

Independently Rated. Federally Certified.
Physician Approved.

Rated & Reviewed by Peers
Certified & Compliant
See Why Physicians Choose Althea Smart EHR
FREQUENTLY ASKED QUESTIONS

Althea Smart EHR Cloud Hosting

The essentials, infrastructure, security, and operations, answered briefly.

What & Why
What does cloud-hosted mean for my practice?

Cloud-hosted means Althea Smart EHR runs entirely on MD Synergy’s secure cloud infrastructure, not on a server in your office closet. There is nothing to install, nothing to patch, nothing to back up. You log in from any device with an internet connection, your data is always current, always backed up, and always available. No IT consultant required.

Security
Where is my data stored, and is it HIPAA-compliant?

Patient data is hosted on Microsoft Azure in the continental United States, with multi-region redundancy and AES-256 encryption at rest. All connections are encrypted in transit with TLS 1.2+.

Devices
What devices can I use to access Althea Smart EHR?

Anything with a modern browser or the native iOS/iPadOS app, iPhone, iPad, Mac, Windows PC, or Chromebook. Workflows are optimized for each form factor: mobile for on-the-go access, iPad for chartside documentation, desktop for billing and reporting. The same data is live across every device.

Updates
How are software updates delivered?

Updates are continuous and free. New features and security patches deploy in the background with zero downtime, no maintenance windows, no reboots, no “upgrade weekend.” The native iOS app pulls updates from the App Store automatically. Practices always run the latest version with the newest features and the most current code sets.

AI & Privacy
Will my patient data be used to train AI models?

No. Identifiable and de-identified data, including voiceprints and call transcripts, are contractually banned from being used to train or improve any AI model, ours or a vendor’s. Where we use third-party LLMs (such as OpenAI or Anthropic) for AI features, those vendors are configured with zero data retention. Your data is processed and discarded.

Reliability
What is the uptime guarantee?

Althea Smart EHR is backed by a 99.99% uptime SLA, less than 53 minutes of downtime per year. Multi-region failover means a single data center event does not interrupt your practice. A real-time status page is available at all times, and support is reachable 24/7 for any production issue.

Data Portability
Can I export my patient data, and what happens if I leave?

Yes. Practices can download CCDA files for clinical records at any time, directly from the platform, no request needed. Patient demographic exports in CSV format are available on request from MD Synergy. Your data is yours, and the standard formats mean it travels cleanly into any other certified EHR if you ever decide to leave.

Hardware
Do I need to buy or maintain any servers or backup hardware?

No. There are no on-site servers, no backup tapes, no UPS units, no air-conditioning bills for a server closet, and no IT consultants to maintain any of it. The only on-site hardware you need is the iPhones, iPads, and computers your team already uses. Backups, patches, monitoring, and disaster recovery are all handled by MD Synergy.

Stop running a server closet. Start running a practice.

A 15-minute live demo is the fastest way to see Althea Smart EHR Cloud in action with your own workflows.

Schedule Your Free Demo