Integrated Credit Card Payment Processing

Get paid the moment
care happens.

Collect every co-pay, deductible, and outstanding balance without leaving Althea Smart EHR. Charge at the front desk, by text, in the patient portal, at the kiosk, or directly from a chart, all reconciled to the same patient ledger in real time.

PCI DSS Level 1 HIPAA-secured tokenization Native to Althea Smart EHR
Althea Smart EHR
25 Years
Serving Credit Card Payment Processing Nationwide
99%
Client Retention Rate
WHY PRACTICES CHOOSE ALTHEA PAYMENTS

The end of chasing balances.

Stop printing statements, stop logging into a separate processor, and stop watching A/R climb. Althea Smart EHR captures payment at the moment of care, then keeps collecting on its own when patients walk out the door.

One Ledger, One Source of Truth

Every transaction, regardless of channel, posts back to the same patient ledger and daily deposit report. No duplicate entry, no end-of-day reconciliation puzzle.

Card-on-File, Securely Tokenized

Save a card during check-in and run it later for the patient-responsibility portion after insurance adjudication. Tokens are stored at the gateway, never on practice systems.

Five Ways to Collect

Front desk, text-to-pay, patient portal, kiosk, or chart-side, your patient pays however suits them. The practice sees one consolidated view.

HOW IT WORKS

From balance due to deposit.
In four steps.

Whether the patient is in the lobby or two weeks past their appointment, the path from charge to deposit is the same, and it never leaves Althea Smart EHR.

1
Charge

Tap the patient’s ledger or check-in screen, choose any active channel, and enter or select the amount due.

2
Authorize

Card data is tokenized and routed to the gateway. CVV, AVS, and 3-D Secure checks run in under a second.

3
Reconcile

Receipt sent. Ledger updated. Daily deposit report builds itself, no spreadsheet, no separate processor login.

4
Deposit

Funds land in the practice account next business day. Same-day funding is available on supported plans.

LIVE DEMO

See the collection

An open balance comes in. A posted, receipted, deposited transaction comes out. No statement printer. No phone calls.

Encounter, J. Morales · 47F · Follow-Up Co-Pay
Channel, Text-to-Pay · Sent at 9:42a · Paid at 9:46a
Settled in 3.8s
Open Balance
Patient Responsibility Office visit co-pay, $40.00 + outstanding deductible, $102.50 from prior labs. Insurance has adjudicated. Statement past due 14 days.
Front Desk Action From J. Morales’ chart, click Send Pay Link. Pre-built template auto-fills name, balance, and practice branding.
Patient Receives Branded SMS, “Calabasas Internal Medicine: Your balance of $142.50 is ready to pay. Tap to pay securely →”
Patient Taps Mobile-optimized page opens. Patient uses Apple Pay. Done in two taps.
Posted to Ledger, Auto-Generated
P Payment, $142.50 via Apple Pay (Visa ••••4242). Auth code A6F02C. CVV match, AVS match.
L Ledger updated, $40.00 to co-pay, $102.50 to deductible. Patient balance, $0.00.
R Receipt sent to patient phone & email. Paid status visible to provider in chart.
D Funds queued in next-day deposit batch. Reconciles to single deposit line.

Channels active: Front Desk, Text-to-Pay, Portal, Kiosk, Chart-Side  ·  Methods: Visa, MC, Amex, Disc, HSA/FSA, Apple Pay, Google Pay, ACH

Posted & Receipted
Certified & Recognized

Independently Rated. Federally Certified.
Physician Approved.

Rated & Reviewed by Peers
Certified & Compliant
See Why Physicians Choose Althea Smart EHR
FREQUENTLY ASKED QUESTIONS

Althea Smart EHR Payment Processing

The essentials, operational, technical, and compliance, answered briefly.

How It Works
How does payment processing work inside Althea Smart EHR?

Payments are built directly into the chart, schedule, and check-in workflows. Charge a card at the front desk with or without a reader, send a secure text-to-pay link, accept payment at the kiosk during check-in, let patients pay through the Althea Health Patient Portal, or charge a saved card-on-file directly from inside the patient’s chart. Every transaction posts back to the patient ledger automatically.

Security & Compliance
Is the payment processing PCI-compliant and HIPAA-safe?

Yes. Card data is tokenized and never stored on practice systems. Processing runs through a PCI DSS Level 1 certified gateway, and MD Synergy signs a BAA covering all PHI elements connected to the payment record. Practices receive scope-reduction documentation to support their own PCI attestation.

Accepted Methods
What card types and payment methods are supported?

Althea Smart EHR accepts Visa, Mastercard, American Express, Discover, HSA and FSA cards, Apple Pay, Google Pay, and ACH/eCheck. Card-on-file, recurring payment plans, partial payments, and pre-authorizations for procedures are all supported.

Patient Experience
What does the patient see when they pay by text?

Patients receive a branded SMS with the practice name, balance owed, and a secure one-tap link. The page is mobile-optimized, supports Apple Pay and Google Pay, and delivers a confirmation receipt to the patient and a paid status flag back to the EHR ledger in real time.

Payment Plans
Can patients set up payment plans for large balances?

Yes. Practices can configure recurring payment plans of any cadence, weekly, biweekly, or monthly, with a saved card-on-file. Patients receive automatic email and text confirmations for each charge, and any failed payment triggers a retry workflow and front-desk alert.

Funding
How fast are funds deposited?

Standard funding is next-business-day for credit and debit card transactions. ACH/eCheck typically settles in 2 to 3 business days. Same-day deposit is available on supported plans for an additional fee.

Merchant Account
Do I need a separate merchant account or processor?

No. Althea Smart EHR ships with an integrated merchant services agreement, so practices can begin accepting payments without juggling a separate processor login, separate reconciliation report, or separate support number. Existing merchant accounts can also be migrated in most cases.

Stop chasing balances. Start collecting.

A 15-minute live demo is the fastest way to see Althea Smart EHR Payments in action with your own ledger.

Schedule Your Free Demo