Collect every co-pay, deductible, and outstanding balance without leaving Althea Smart EHR. Charge at the front desk, by text, in the patient portal, at the kiosk, or directly from a chart, all reconciled to the same patient ledger in real time.
Stop printing statements, stop logging into a separate processor, and stop watching A/R climb. Althea Smart EHR captures payment at the moment of care, then keeps collecting on its own when patients walk out the door.
Every transaction, regardless of channel, posts back to the same patient ledger and daily deposit report. No duplicate entry, no end-of-day reconciliation puzzle.
Save a card during check-in and run it later for the patient-responsibility portion after insurance adjudication. Tokens are stored at the gateway, never on practice systems.
Front desk, text-to-pay, patient portal, kiosk, or chart-side, your patient pays however suits them. The practice sees one consolidated view.
Whether the patient is in the lobby or two weeks past their appointment, the path from charge to deposit is the same, and it never leaves Althea Smart EHR.
Tap the patient’s ledger or check-in screen, choose any active channel, and enter or select the amount due.
Card data is tokenized and routed to the gateway. CVV, AVS, and 3-D Secure checks run in under a second.
Receipt sent. Ledger updated. Daily deposit report builds itself, no spreadsheet, no separate processor login.
Funds land in the practice account next business day. Same-day funding is available on supported plans.
An open balance comes in. A posted, receipted, deposited transaction comes out. No statement printer. No phone calls.
The essentials, operational, technical, and compliance, answered briefly.
Payments are built directly into the chart, schedule, and check-in workflows. Charge a card at the front desk with or without a reader, send a secure text-to-pay link, accept payment at the kiosk during check-in, let patients pay through the Althea Health Patient Portal, or charge a saved card-on-file directly from inside the patient’s chart. Every transaction posts back to the patient ledger automatically.
Yes. Card data is tokenized and never stored on practice systems. Processing runs through a PCI DSS Level 1 certified gateway, and MD Synergy signs a BAA covering all PHI elements connected to the payment record. Practices receive scope-reduction documentation to support their own PCI attestation.
Althea Smart EHR accepts Visa, Mastercard, American Express, Discover, HSA and FSA cards, Apple Pay, Google Pay, and ACH/eCheck. Card-on-file, recurring payment plans, partial payments, and pre-authorizations for procedures are all supported.
Patients receive a branded SMS with the practice name, balance owed, and a secure one-tap link. The page is mobile-optimized, supports Apple Pay and Google Pay, and delivers a confirmation receipt to the patient and a paid status flag back to the EHR ledger in real time.
Yes. Practices can configure recurring payment plans of any cadence, weekly, biweekly, or monthly, with a saved card-on-file. Patients receive automatic email and text confirmations for each charge, and any failed payment triggers a retry workflow and front-desk alert.
Standard funding is next-business-day for credit and debit card transactions. ACH/eCheck typically settles in 2 to 3 business days. Same-day deposit is available on supported plans for an additional fee.
No. Althea Smart EHR ships with an integrated merchant services agreement, so practices can begin accepting payments without juggling a separate processor login, separate reconciliation report, or separate support number. Existing merchant accounts can also be migrated in most cases.
A 15-minute live demo is the fastest way to see Althea Smart EHR Payments in action with your own ledger.
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