Primary Care & Family Medicine EHR

AI-Powered Primary Care EHR: Chart Faster, Close More Care Gaps

Looking for a Primary Care EHR that actually saves time? Althea Smart EHR is an AI-powered, mobile-first Primary Care EHR built for value-based medicine. Improve RAF scores, close care gaps, and cut documentation time in half.

No setup feesFree data migrationCancel Anytime
25 Years
Serving Primary Care Nationwide
99%
Client Retention Rate
Why Physicians Switch

Why Primary Care Physicians Are Switching
to MD Synergy’s Althea Smart EHR

Why Practices Switch
Legacy Charting Slows You Down
Missed RAF Opportunities and Care Gaps
Hidden Fees and Surprise Costs
Training Takes Weeks
Switching Feels DisruptiveStaggered Go-Live
Locked Into Long-Term Contracts
Switch Without the Risk
AI-Powered Ambient ChartingChart in Real Time
Built-In RAF and HCC Gap Detection
No Setup Fees, Ever
2-Hour EHR Training, Free
Free Data Migration100% Patient Go-Live Day 1
Cancel Within 30 Days

See How Easy Switching Can Be

Join physicians who switched from legacy EHRs to Althea Smart EHR without missing a single patient day

How Does Althea Smart EHR Rate?

Rated #1 by Independent Physicians on Capterra

See how Althea Smart EHR compares to every major competitor, rated and verified by real physicians, not marketing teams.
Platform Features

Everything Primary Care Needs, Built Into One Platform

78 features across 7 categories. All included in Althea Smart EHR, no add-on fees.

Althea Smart EHR

Clinical Documentation
Built for Primary Care

Althea Smart EHR is purpose-built for the complexity of primary care, from chronic disease management to preventive care, every workflow is designed around how physicians actually practice.

AI-Powered Ambient Charting

Listens to patient-doctor conversations (in-person or telehealth) to automatically generate structured medical notes (SOAP, H&P, etc.) in real time

AI Predictive Charting

Learns your treatment style based on diagnoses and suggests orders in real time

Dragon / Speech-to-Text Recognition

Dictate medical-specific notes hands-free from any device, in any setting

Customizable Primary Care & Family Medicine Templates

Pre-built template workflows designed specifically for primary care and family medicine encounters

Macros

One-click documentation shortcuts that eliminate repetitive typing for common workflows and phrases

Visit Carry Forward

Auto-populate notes and data from previous encounters with a single click

Problem List Management

Maintain accurate, up-to-date active and chronic problem lists across every patient encounter

Medication Management & Reconciliation

Review, update, and reconcile medications at every visit with built-in drug database integration

Allergy Tracking

Document and alert on patient allergies and adverse reactions across all encounters

Referral Letter Generation

Generate professional referral letters directly from the patient chart

Hospital Rounds / Patient Census

Manage inpatient rounds and track hospitalized patients from your mobile device

Assigned Dashboard

Personalized provider dashboard showing tasks, messages, orders, fax, phone messages, patient uploads, and SMS at a glance

Internal Team Chat

Secure real-time messaging between providers and staff within the platform
See Althea Smart EHR in Action
AI Suite

5 AI Tools Built for
Primary Care

No other primary care EHR bundles five distinct AI capabilities into one platform, all built-in, all included at no extra cost.
AI Ambient Charting Listens during the visit and generates structured clinical notes in real time, no scribes, no after-hours catch-up
AI Predictive Charting Learns your clinical patterns and proactively suggests diagnoses & orders. The more you chart, the smarter it gets
AI Receptionist Automates patient scheduling, appointment confirmations, and reminders through SMS, 24/7 without staff involvement
AI Clinical Assistant Surfaces clinical decision support, care gap alerts, and HCC coding opportunities at the point of care
AI Billing Assistant Catches coding errors, suggests correct E&M levels, and optimizes claim submission to reduce denials automatically
See AI Features
Value-Based Care & Quality

Close Care Gaps.
Succeed in Value-Based Care.

Built-in tools to hit HEDIS benchmarks, optimize RAF scores, and get rewarded for better outcomes, not just more visits.

RAF Score Optimization & HCC Detection

Automatically identifies underdocumented chronic conditions to maximize risk-adjusted revenue. Identify 10% of patients subject to 33% of revenue opportunity

Care Gap Dashboard

Real-time view of open gaps per patient and across your entire practice, so nothing falls through the cracks

Chronic Care Management (CCM) Workflows

Structured workflows for managing complex chronic patients, CPT 99490, 99491

Advanced Primary Care Management (APCM) Workflows

Purpose-built workflows for the new CMS APCM program, CPT G0556, G0557, G0558

Annual Wellness Visit (AWV) Templates

Pre-built templates that guide physicians through every required AWV component for compliant, efficient visits

Preventive Care Reminder Alerts

Automated alerts for overdue screenings, immunizations, and preventive services: mammograms, colonoscopies, flu shots, and more

MIPS Dashboard

Track and report Merit-based Incentive Payment System performance measures in real time
See VBC Features
Patient Engagement & Communication

Keep Patients Engaged.
Reduce No-Shows Automatically.

A complete automated patient communication system, from booking through payment, that works without staff involvement.

Althea Health Patient Portal

Secure online access for patients to view records, request appointments, message their provider, pay balances, and upload documents

Althea Kiosk: Patient Self Check-In

iPad-based kiosk that handles check-in, demographic updates, and digital intake of patient medical info

Digital Patient Intake Forms

Customizable digital forms completed by patients before or at arrival, no clipboards, no manual data entry

Secure Two-Way Patient Texting

HIPAA-compliant two-way SMS messaging between patients and your practice directly from the platform

Telemedicine: Built-In Video Visits

Fully integrated telehealth with no third-party app required, documented and billed identically to in-office encounters

AI Receptionist

24/7 automated patient scheduling and communication, handles appointment requests without staff involvement

Automated Appointment Confirmations & Reminders

Instant confirmation messages sent at booking plus scheduled reminders before every visit to reduce no-shows

Automated No-Show Reminders

Follow-up messages triggered after missed appointments to reschedule and recover lost revenue

Automated Balance Reminders & AutoPay

Automatic patient balance notifications with integrated payment collection, reduces A/R without staff follow-up

Automated Follow-Up Reminders

Post-visit reminders for follow-up appointments and care plan adherence

Mass Messaging

Send targeted broadcast messages to your entire patient panel or filtered subgroups, ideal for health alerts and recall campaigns

Automated Practice Rating Reminders

Automatically prompt satisfied patients to leave reviews and grow your online reputation without any manual effort
See Patient Engagement
Practice Management & Medical Billing

Integrated Billing
Built for Primary Care Coding

Primary care billing is complex. Althea Smart EHR handles it automatically, reducing denials and accelerating reimbursement.

Appointment Scheduling

Flexible, intelligent scheduling with multi-provider, multi-location, and multi-resource support

Patient Self-Scheduling

Patients book their own appointments 24/7 via AI Receptionist or the Patient Portal, no phone calls required

Paperless Check-In with Althea Kiosk

Eliminate front desk bottlenecks with fully digital patient check-in and intake

Real-Time Insurance Eligibility Verification

Instantly verify patient coverage before every visit to prevent claim denials at the source

Electronic Claims Submission

Submit clean claims electronically through clearinghouse to all major payers directly from the platform

Claim Scrubbing

Automated pre-submission claim review catches errors and compliance issues before they reach the payer

CCM & APCM Billing Support

Fully supported billing workflows, CPT 99490, 99491, G0556, G0557, G0558

Text-to-Pay & AutoPay, Credit Card Processing

Modern patient payment collection via text link, card-on-file, and automated payment plans

Real-Time Claim Status Tracking

Monitor every claim in real time from submission through adjudication and payment posting

Reporting & Analytics

Comprehensive financial, clinical, and operational reporting with dashboards for practice owners and administrators

Medical Billing Services: Full-Service RCM Option

Prefer to outsource? MD Synergy offers full-service medical billing managed by our expert billing team
See Billing Features
Integrations & Interoperability

Connected Care:
Integrations That Work

Althea Smart EHR connects seamlessly with labs, pharmacies, immunization registries, and health systems, ensuring your data flows where it needs to go.

Integrated Labs & Radiology

Order labs and imaging, receive results electronically, and route them directly into the patient chart and patient portal

Claims Clearinghouse

Direct integration with leading clearinghouses for clean, fast electronic claim submission and ERA posting

Electronic Prescribing (EPCS)

Including controlled substances, fully compliant with DEA-compliant two-factor authentication

Health Information Exchange (HIE)

Bi-directional patient data exchange with hospitals and health systems

State Immunization Registry

Bidirectional integration for compliant vaccine reporting and history retrieval

Ambulatory Surgical Center (ASC) Integration

Seamless data exchange between your primary care practice and affiliated surgical centers

Direct Messaging & Secure Provider Communication

Encrypted provider-to-provider messaging for referrals, care coordination, and transitions of care

FHIR API Compliance

Modern interoperability standard ensuring your data connects with any FHIR-compliant health system

CCD / CCDA Document Exchange

Send and receive complete continuity of care documents with any ONC Certified EHR system

QRDA Reporting

Quality Reporting Document Architecture support for compliant CMS quality measure submissions

Communication: SMS & Cloud Fax

Integrated cloud fax and SMS eliminate paper fax machines and manual communication workflows

Drug Database Integration

Real-time drug reference, interaction checking, and formulary verification at the point of prescribing

Electronic Patient Statements

Deliver patient billing statements electronically via SMS, BillFlash and patient portal

Patient Education Materials

Curated, condition-specific patient education content delivered directly from the encounter

ONC-Certified & HIPAA Compliant

Fully certified under ONC Health IT Certification Program, meets all federal compliance requirements
See All Integrations
Mobile & Cloud Access

Your Full EHR.
On Your iPhone.

Althea Smart EHR is built natively for iOS, not a scaled-down mobile version. The complete platform in your pocket. Chart anywhere, prescribe anywhere, manage your practice anywhere.

Native iPhone & iPad Application

Full-featured Althea Smart EHR built natively for iOS, not a scaled-down mobile version. The complete platform.

Web Browser Application

Access the full platform from any web browser: Windows, Mac, or Chromebook

Apple Watch Compatibility

Receive patient alerts, messages, and schedule notifications directly on your Apple Watch

Full-Featured Mobile Charting

Fully functional EHR from your phone or tablet, not just view. Fully interact with every feature.

Cloud-Hosted on Azure, No On-Site Servers Required

Zero hardware to buy, maintain, or replace. MD Synergy manages all infrastructure.

Access From Any Device, Anywhere

See patients in the office, at home, in the hospital, or on the go. Your full EHR travels with you.

Automatic Updates, Zero IT Maintenance

New features and compliance updates deploy automatically, no IT involvement, no additional cost

99.9% Uptime SLA Guarantee

Enterprise-grade reliability. Your practice stays online when it matters most.
See Mobile Features

Want to See These Features Live?

See exactly how Althea Smart EHR works for Primary Care.

See Althea Smart EHR in Action for Primary Care
Certified & Recognized

Independently Rated. Federally Certified.
Physician Approved.

Rated & Reviewed by Peers
Certified & Compliant
See Why Physicians Choose Althea Smart EHR
How Does Althea Smart EHR Compare?

The MD Synergy Difference

See how Althea Smart EHR stacks up against traditional EHR platforms across the decisions that matter most to your practice.

Features Althea Smart EHR Traditional EHRs
Native Mobile AppiPhone, iPad & Apple Watch, full platform Limited mobile access
AI Ambient ChartingReal-time note generation, built-in Add-on or not available
RAF & HCC Gap DetectionBuilt-in RAF optimization at point of care Not available
Setup Fees$0 setup, no hidden costs ever $0 Ever $1,000–$10,000+
Data MigrationComplete records migrated, 100% Go-Live Day 1 Free, Always $500–$5,000 fee
EHR Training TimelineFree training, live and operational fast As little as 2 Hours Days to weeks
Contract FlexibilityNo penalties, no fees, no questions asked Cancel in 30 Days 1–3 year contracts
Data Export FeeWe reimburse your current vendor’s fee We Cover It $500–$3,000 charged
Capterra RatingIndependently verified by real physicians 5.0 ★33 Verified Reviews 3.3–3.9Industry average
From the MD Synergy Blog

Primary Care EHR Insights

Practical guides, clinical insights, and product updates written specifically for
Primary Care and Family Medicine physicians.

Visit the Blog for More Primary Care Insights
What Physicians Say

Real physicians. Real practices. Real results.

These are the words of Primary Care doctors who made the switch and never looked back.

★★★★★

After over one year of careful consideration I am so happy to have chosen Althea for my outpatient family medicine practice. Both Athena and Epic EHR were heavily considered, but ultimately, it was a no-brainer — Althea is far superior. I have also used Cerner and Kareo. Althea is the only system that is actually a pleasure to use. This is hands-down one of the best, if not the best, EHR out there.

TAD
Thomas Anker, DO
Family Medicine, Sacramento, CA
★★★★★

I have worked with several EMR systems, this is by far the easiest and most efficient. Very intelligent and easy to understand and very informative. Any support, if needed, is provided quickly. Anytime I have asked for or recommended a specific feature, they always accommodate. I highly recommend this EMR system for all practices. Switched from PrognoCIS.

SKD
Steven Kamajian, DO
Family Medicine, Montrose, CA
★★★★★

For someone who is not computer savvy at all, I find the software to be very easy to incorporate in my busy practice. It is a user-friendly and reliable software. I can operate it anywhere with my iPad and smartphone. Support is always available and ready to help me out whenever I need help. I highly recommend anyone who is thinking of trying out Althea to give it a try. Switched from EHR 24/7 and Practice Mate.

LLTM
Lim L. Taw, MD
Internal Medicine, Glendale, CA
★★★★★

I LOVE the dictation capacity of the program. I don’t get finger cramps anymore due to excessive typing. They’re adding new features every day to the program and working very hard to improve it. This program is much better than any other I’ve used.

AGM
Arbi Ghazarian, MD
Family Medicine, Glendale, CA
See What Our Clients Say
Frequently Asked Questions

Althea Smart EHR for Primary Care

Everything a Primary Care physician needs to know before making the switch to Althea Smart EHR.

RAF & HCC
How do RAF scores and HCC coding impact primary care revenue?

RAF scores determine reimbursement in value-based care models. Each patient is assigned a Risk Adjustment Factor based on their documented chronic conditions; the higher the score, the higher the Medicare Advantage reimbursement. Althea Smart EHR includes built-in RAF Score Optimization and HCC Gap Detection that surface alerts at the point of care, so nothing is missed.

AI Charting
What is AI ambient charting in primary care?

AI ambient charting listens to patient visits and automatically creates structured clinical notes in real time. No typing. No scribes. No after-hours catch-up. Althea Smart EHR includes AI Ambient Charting as a built-in feature for all primary care users, not a paid add-on.

AI Charting
How does AI predictive charting work in an EHR?

AI predictive charting learns your treatment patterns and suggests diagnoses, orders, and care plans during the visit. The more you chart, the smarter it gets. Ambient captures what was said; predictive anticipates what happens next.

AI in Healthcare
How is AI transforming primary care EHR systems?

Althea Smart EHR includes five built-in AI tools: AI Ambient Charting, AI Predictive Charting, AI Receptionist, AI Clinical Assistant, and AI Billing Assistant. Each addresses a different dimension of the physician’s daily workload.

Documentation
How does AI improve documentation for complex chronic disease visits?

Althea Smart EHR’s AI Ambient Charting captures the full clinical picture, including all active conditions, medications, and care plan updates, automatically. The AI Clinical Assistant simultaneously surfaces underdocumented HCC conditions. Most notes are complete before the patient leaves the room.

EHR Workflows
How can an EHR improve primary care workflows?

Althea Smart EHR reduces clicks, automates documentation, integrates scheduling and billing, and supports mobile-first charting on iPhone and iPad, designed specifically for how primary care physicians actually work.

EHR Switching
What is involved in switching to a new EHR system?

MD Synergy eliminates all three disruption sources: free data migration before go-live, 2-hour training required for Althea Smart EHR for the provider, and 100% patient go-live on Day 1.

CCM & APCM
What are CCM and APCM and how do they impact primary care revenue?

CMS programs allowing billing for non-face-to-face care management. CCM (CPT 99490, 99491) requires 20 min/month. APCM (CPT G0556, G0557, G0558) is complexity-tiered with no minimum time, making it easier to scale across your entire patient panel. Althea Smart EHR includes billing code automation for both.

AWV
How can EHRs streamline Annual Wellness Visits (AWVs)?

AWVs bill under G0438 (initial) and G0439 (subsequent). Althea Smart EHR’s purpose-built AWV templates guide physicians through every required component: health risk assessment, cognitive screening, preventive care review, and care plan update, for compliant, complete visits every time.

Choosing an EHR
What should primary care physicians look for when choosing an EHR?

Six criteria that matter: (1) AI built-in, not add-on, (2) truly mobile-first on iPhone and iPad, (3) RAF/HCC gap detection, (4) CCM/APCM billing support, (5) ONC certification through Drummond Group, (6) no setup fees and flexible contract terms. Althea Smart EHR meets all six, rated 5.0 ★ on Capterra.

Physician Burnout
How can an EHR help reduce physician burnout?

The average primary care physician spends 2–3 hours per day on EHR charting. In a busy family medicine practice using Althea Smart EHR, providers reported cutting their charting time in half , giving them back hours every week for patient care, rest, and practice growth.

Telehealth
How does telehealth integrate with a primary care EHR?

Althea Smart EHR includes built-in telehealth, no third-party app required. Virtual visits follow the same workflow as in-person encounters: AI Ambient Charting listens, the note generates automatically, and the visit is billed identically to an office visit.

Patient Engagement
How can EHR systems help reduce patient no-shows?

Althea Smart EHR reduces no-shows through multi-layer automation: confirmations, reminders, automated no-show follow-up messages, two-way HIPAA-compliant texting, mass messaging, and AI Receptionist, all without any staff involvement.

MIPS & HEDIS
How does an EHR support MIPS and HEDIS reporting?

Althea Smart EHR includes a built-in MIPS Dashboard, HEDIS measure tracking, a panel-wide Quality Dashboard, and QRDA reporting for compliant CMS quality measure submissions, directly impacting reimbursement in value-based contracts.

Still Have Questions About Althea Smart EHR for Primary Care?

Our team is happy to answer any question, whether clinical, technical, or financial, with no pressure and no hard sell.

Schedule Your Free Primary Care Demo